Sid DeVins
Articles
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How do I view or update the billing information for my account?
When credit card subscription payments are processed in SimpleMDM, our system will automatically send an email with a receipt for these payments to the billing email address listed on file for your...
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How do I renew my Apple DEP token?
To renew your Apple DEP token in SimpleMDM: In SimpleMDM, navigate to Devices > Enrollments. Click the name of the Automated Enrollment profile. Click 'Update Token' at the top-right corner of the...
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Enterprise & Ad-hoc Apps
Adding Enterprise Apps To add an enterprise or ad-hoc app to SimpleMDM, the IPA file of the app must be uploaded. Complete the following steps to upload the binary file: Click "Catalog" on the lef...
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Can I deploy Munki with SimpleMDM?
Yes, SimpleMDM can be used to deploy the Munki package to managed devices along with any configuration profiles that may be needed. This is commonly used in macOS deployments to manage software ins...
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Error: Not found in keychain
When a macOS device is enrolled in MDM, a SCEP enrollment certificate is set on the device. This certificate is stored in the macOS Keychain and is necessary for devices to communicate with MDM. If...
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macOS Support
SimpleMDM allows an administrator to manage macOS devices similarly to iOS devices within the administrator interface. Due to differences in macOS as well as SimpleMDM, not all iOS MDM features are...
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Awaiting Enrollment Devices
Awaiting Enrollment Devices This feature allows you to pre-configure devices prior to enrolling with SimpleMDM. Create device-specific accounts, set custom attributes, assign a device group, and ...
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Rules & Quarantine
Note: This feature has been deprecated and will be removed from all accounts in November 2024. The device group rules feature allows an administrator to create a whitelist, blacklist, or required l...
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How do I renew my Push Certificate in SimpleMDM?
To renew your Apple Push Certificate in SimpleMDM Sign in to your SimpleMDM account. Navigate to Account > Push Certificate Click 'Renew' Follow the instructions that appear on the screen. When r...
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Network requirements for Apple MDM
The following articles from Apple's support documentation provide a list of network requirements / ports used by Apple services: TCP and UDP ports used by Apple software products Use Apple product...