Submit a request – SimpleMDM Help Center

SimpleMDM Help Center
Submit a request

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Package Request

Submit a request to add a package to our Package Library

Submit a ticket

Choose which team you'd like to send a ticket. Our teams usually respond within 1 business day. USA/MST
Monday-Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 2:00 PM

Manufacturer and Model

OS and Architecture

Before You Begin:

Included Manufacturers and Models:

Dell: Latitude, Optiplex, Precision and XPS models

HP: Elite, Pro and Workstation models

Lenovo: Think models

Microsoft: Surface models

Note: If your model is not listed above, please review our Pricing Guide for custom Platform Pack options

To process your Platform Pack request, follow these steps:
1. Download the VBS script script to the target computer
2. Double-click wmi.vbs to generate system information
3. The script will create a wmi.txt file automatically
Attach the generated wmi.txt file to this form when submitting

Console URL (optional)

Tenant Name (optional)

Full name

Subject

Description

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