Sid DeVins
Articles
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Device name vs. SimpleMDM name - what's the difference?
In SimpleMDM there are two different names for each device. There's the SimpleMDM name and the device name. SimpleMDM name: This is the name used to represent a device in SimpleMDM. This name is ...
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Is SimpleMDM GDPR compliant?
SimpleMDM is certified with the E.U.-U.S. Privacy Shield Framework and complies with GDPR standards. For more information, SimpleMDM's Privacy Policy and Privacy Shield / GDPR statements can be f...
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"NSURLErrorDomain - 1012" when enrolling devices with Apple Configurator
When enrolling a new device to SimpleMDM using Apple Configurator software, you may receive the following error on the device during enrollment: The configuration for your [device] could not be d...
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Okta SAML Integration
SimpleMDM integrates with Okta using the Security Assertion Markup Language (SAML) standard. This guide will explain how to designate an Okta account as a trusted identity provider (IdP) for auth...
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How do I add my existing devices to Apple's Device Enrollment Program (DEP)?
Generally, only newly purchased devices can be added to an Apple DEP account. In some cases, however, existing devices can still be added. Below is a link to an article that explains the situatio...
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Can the Settings system app be blocked or hidden?
Apple does not currently allow the Settings app to be blocked or hidden from the user, under any condition. Despite this, it is possible to create a home screen layout and place the Settings app ...
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Why is my VM stuck with a status of "enrolling"?
When attempting to enroll a Virtual Machine in SimpleMDM, a common problem is that the device will get stuck and fail to complete the enrollment process. The Status column on the Devices list wil...
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Adding Users & Roles
Users SimpleMDM allows more than one individual in your organization to manage your SimpleMDM account. Inviting additional users to your account is easy. To add an administrator to your account: ...
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Why aren't some of my devices installing an app store app?
Problem If app store or VPP apps are not installing on iOS devices, you may be running into a nuance of iOS.When an app is pushed to a device, the device may prompt the user for: An Apple ID Per...
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SimpleMDM Mobile App
The SimpleMDM mobile app is an iOS app that is, by default, installed to mobile devices when they enroll. The SimpleMDM mobile app is an additional tool outside of MDM that allows you to: Track ...