Sid DeVins
Articles
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Use custom supervision identity
SimpleMDM allows custom supervision identities to be used for DEP-enrolled devices to allow them to pair with Apple Configurator on specific computers. Note: This is different than enabling Super...
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Error: "Invalid access rights" or "profile is invalid" during enrollment
If you are receiving either one of these errors on a device during the enrollment process: "The profile is invalid." "The MDM payload 'Mobile Device Management' contains invalid access rights." ...
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Microsoft Azure SSO SAML Integration
SimpleMDM integrates with Microsoft Azure using the Security Assertion Markup Language (SAML) standard. This guide will explain how to designate an Azure account as a trusted identity provider (Id...
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ADFS SSO SAML Integration
SimpleMDM integrates with ADFS using the Security Assertion Markup Language (SAML) standard. This guide will explain how to designate an ADFS account as a trusted identity provider (IdP) for auth...
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Activation Lock
Activation Lock is a theft-deterrent feature. Devices with activation lock enabled require an Apple ID and password or bypass code during the setup assistant screen before the device will complete...
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How can I install an iPod/iPhone app to iPad?
SimpleMDM, by default, will not push iPhone and iPod-only apps to iPad. In these situations, there is often an iPad-only version of the app as well. By not automatically installing iPhone/iPod ap...
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Enrollment Settings
Account-Wide Enrollment Settings To find these settings, navigate to Devices > Enrollments and click the 'Settings' tab. Activation Lock This field allows you to set a default state for Activation ...
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App Store Apps
Note: If you plan to use an Apple Volume Purchase Program (VPP) account with SimpleMDM, there is no need to manually add the apps to your catalog. SimpleMDM will automatically add apps for any li...
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Why does the wallpaper image zoom in after the device is restarted?
After restarting a device, iOS tends to change the zoom level of a wallpaper image that has been set using MDM. iOS does not provide SimpleMDM with any ability to control this behavior. We recomm...
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Why is installed app inventory outdated or incorrect?
After installing new apps or app updates to a device, the installed apps display may show outdated information. The new app installed may not display. If an app update is installed, the old app v...