Sid DeVins
Articles
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macOS Account Setup and Admin Passwords
Managing User Account Setup on macOS When macOS devices are enrolled using Automated Enrollment, admins have the ability manage certain aspects of the user account creation process. These settings ...
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How do I renew my Apple VPP token?
Renewing a token with Apple Business Manager: Login to SimpleMDM and go to the VPP page. Click 'Renew' next to the token you want to renew/is expiring If listed, make sure to note the Location N...
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Why isn't location tracking working?
iOS device location (outside of MDM Lost Mode) is provided by the SimpleMDM mobile app. Because of this, location data is sent to SimpleMDM through a different channel than MDM communications. Som...
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JumpCloud SSO SAML Integration
SimpleMDM integrates with JumpCloud using the Security Assertion Markup Language (SAML) standard.This guide will explain how to designate an JumpCloud account as a trusted identity provider (IdP) ...
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Creating a Push Certificate
Why Do I Need A Push Certificate? Before Apple allows SimpleMDM to interact with your devices, you must create an Apple push certificate and upload it to SimpleMDM. This push certificate gives Sim...
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Scripts
Scripts SimpleMDM supports the ability to run remote scripts on devices without requiring a third-party agent to be installed to deploy them. Scripts can be scheduled to run immediately, at a spec...
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1. Welcome!
Welcome to SimpleMDM! We're glad to have you aboard. Our goal is to provide an outstanding product and service so that your Apple mobile device management (MDM) experience is successful.If you're n...
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Why hasn't my device checked in recently?
The "last seen" value for a device indicates the last time that the device responded to a SimpleMDM request. If a device is online, this is usually within an hour or two. If the "last seen" date i...
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Network requirements for Apple MDM
The following articles from Apple's support documentation provide a list of network requirements / ports used by Apple services: TCP and UDP ports used by Apple software products Use Apple product...
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OneLogin SAML Integration
SimpleMDM integrates with OneLogin using the Security Assertion Markup Language (SAML) standard. This guide will explain how to designate a OneLogin account as a trusted identity provider (IdP) fo...